Most people I interact with in the business environment (mostly clients and service providers) are of the view (and rightly so) that my view of the way their and all other businesses should be operating is too simplistic. Business is meant to be kept simple but we somehow just manage to complicate everything with over-thinking, over-analysing, over-regulating, over-documenting, over-reporting, etc. Basically going over the top with most things. Solving the business problems is not too hard if we just understand them right.