There’s a dad joke that goes like this: It gets a laugh or maybe not. But that is business. Everyone thinks they know the answer until the business proves otherwise. When The Numbers Don’t Add Up… On paper, business looks simple. Revenue minus expenses equals profit. But anyone who has actually run one knows better….
Author: Suresh Rajani
No RSVP Turns Business Into A Surprise Party…
When you plan a kid’s birthday, you don’t leave things to chance. You demand one thing, wrapped politely as a request “Please RSVP by…” Not because you are desperate for calendar invites. But because you need to know how many pizzas, how many lolly bags and how many small humans will descend on your house….
Dear A to Z… Problem Solved…
Who do you put first in an email greeting. The boss, the decision maker, or someone just there for FYI. I used to overthink it.– Do I go by seniority…– Do I put the real decision maker first…– Do I avoid bruising someone’s ego… Then I realized no matter what you do, someone will always…
Small Business Employees Now Have The “Right To Disconnect.”… Now What About The Owners?
I receive more emails from small business owners before and after regular business hours these days than I do during the standard 9-5 window. Yet for employees its different. It’s Friday and at 5:01pm, the only KPI that matters is how fast they can switch off. Legally protected now… Sounds empowering, doesn’t it? Absolutely! Unless…
The Semi-Circle of Friends – The Lesser Known Joke and the Business Angle…
There’s a lesser known joke about me having a semi-circle of friends. Not even enough to make a full circle. Ouch!!! That’s brutal socially… Sounds tragic… until you realize quality trumps quantity… And businesses know this better than anyone. The Semi-Circle of Clients A business doesn’t need the whole town as customers. It needs the…
Xero, MYOB or QuickBooks
Client question answered:“What software should we use? Xero, MYOB or QuickBooks?” Xero is still the favourite. Modern and easy but those recent price hikes sting… MYOB is not pretty but it pulls its weight with inventory and is still the go to for plenty of businesses in manufacturing… QuickBooks is always playing catch up but…
The Sales You Win Vs The Customers You Keep…
Ever gone to the cinema to watch a movie everyone raved about, glowing reviews, flashy trailers, social media hype and then it turned out to be a total dud? You sit there at the end thinking: “Why did I waste my money?” Or spent two hours on Netflix watching something that was “#1 in Australia…
The Day I Met Ed Sheeran and Arijit Singh (And Other Things That Never Happen in Business)
The day I met Ed Sheeran and Arijit Singh was… NEVER!!! And that’s exactly how some business and investing “truths” turn out… NEVER!!! And that’s the point. Some things just don’t happen in life and especially in business. We’re sold glowing, sapphire bright stories of the perfect playlist, without the skipped tracks, bad remixes or…
If It Were Just Tax, We Would Finish by Wednesday…
Apparently, we just do tax. Tax returns, BAS and financials. End of story. At least, that’s what some people think. Reality? Every week feels less like “just tax” and more like a mash-up of accountant, lawyer, banker and part-time detective. By Friday this week, the list of things our office handled ranged from inquiries into…
It Hasn’t Eliminated Pay Gaps (yet), But It Was A Step Forward…
Pay secrecy was the perfect cover. It allowed gaps to hide in plain sight and kept everyone guessing whether they were the office discount special while someone else was on the premium pay plan. If you didn’t know, that cover is gone. You can talk about your pay. You can ask others. And no, you…